Refund and Returns Policy

At Whizfitt.com, we are committed to ensuring your satisfaction with every purchase. If you are not entirely happy with your order, we are here to help. Please read our Refund and Return Policy carefully for a seamless experience.

1. Eligibility for Returns

1.1 Items are eligible for return if:

• They are unused, unworn, and in their original condition.
• They include all original tags and packaging.
• The return request is made within [3 days] of receiving the product.

1.2 Items not eligible for return include:

• Customized or personalized orders.
• Bulk orders.
• Items marked as “Final Sale” or “Non-Returnable.”

2. How to Initiate a Return

2.1 To initiate a return, please follow these steps:

• Contact our customer support team at Phone: +91 9548846600
  Email: admin@whizfitt.com.
• Provide your order number and reason for the return.
• Our team will review your request and provide instructions for the return process.

2.2 Please ensure that the return package is securely packed to prevent damage during transit.

3. Refund Policy

3.1 Refunds will be processed after the returned item has been inspected and approved.
3.2 If approved, refunds will be issued to the original payment method within [3-5 business days].
3.3 Shipping charges, if any, are non-refundable unless the return is due to a mistake on our part or a defective product.
3.4 Ineligible returns or items sent without prior approval may not be refunded.

4. Exchange Policy

4.1 Exchanges are accepted for size or color changes, subject to product availability.
4.2 To request an exchange, follow the same steps outlined in Section 2.

5. Defective or Incorrect Items

5.1 If you receive a defective, damaged, or incorrect item, please contact us within [ 3-5 days] of receiving the product.
5.2 Provide clear photographs of the issue along with your order details.
5.3 We will arrange a replacement or refund for such items at no additional cost.

6. Return Shipping

6.1 Customers are responsible for the cost of return shipping, except in cases where the product is defective, damaged, or incorrect.
6.2 For your protection, we recommend using a trackable shipping service.

7. Important Notes

• We reserve the right to refuse returns that do not comply with our policy.
• Refunds and exchanges will not be processed for items that show signs of wear, damage, or alterations.
• For bulk or custom orders, refund and return terms will be discussed and agreed upon at the time of purchase.

8. Contact Us

If you have any questions or need assistance with a return or refund, please contact our support team:
Phone: +91 9548846600
Email: admin@whizfitt.com

Thank you for shopping at Whizfitt.com. We value your trust and strive to make your experience with us smooth and satisfying!